ck71's Privacy Policy
Your personal information is completely safe at ck71. This policy clearly describes how we collect, use, and protect your information.
Introduction
ck71 ("we", "our", or "platform") operates a safe and trusted online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use the ck71.cam website.
By using our services, you are considered to have accepted the terms of this Privacy Policy. Please read this policy carefully. If you have any questions, contact us.
This Privacy Policy applies together with ck71's Terms and Conditions and Responsible Gaming Policy.
1. Information We Collect
We may collect the following types of information when you register and use services at ck71:
1.1 Information You Provide Directly
You provide the following information yourself when you create an account, use our services, or contact us:
- Full name and date of birth (for age verification — only people aged 21 and above may register)
- Email address and account password
- Mobile number
- Address and nationality details
- National ID card or passport details (for KYC verification)
- Financial transaction details, such as bKash, Nagad, Rocket, Upay, or bank account information
1.2 Automatically Collected Information
When you visit our platform, some information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Website visit times and page activity
- Information from cookies and similar tracking technologies
- Gaming activity and betting history
1.3 Information Received from Third Parties
In some cases we may receive information about you from identity verification agencies or financial service providers, which is necessary for us to deliver secure services.
2. Purposes for Using Your Information
ck71 uses your personal information only for the following legitimate purposes:
- Account Management: To complete registration, login, and account verification processes.
- Service Delivery: To provide betting, casino games, and other features.
- Financial Transactions: To handle all financial activities including deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your issues via 24/7 live chat and email.
- Fraud Prevention: To detect and prevent unlawful activity and ensure platform security.
- Legal Compliance: To comply with applicable laws and regulations and meet regulatory requirements.
- Responsible Gaming: To help players enjoy games safely and responsibly.
- Service Improvement: To analyse user experience and further improve our platform.
3. Data Protection Measures
ck71 takes the highest level of technical and organisational measures to protect your personal information. Our security framework includes:
3.1 Technical Protection
- SSL Encryption: All our data transmissions are protected by the highest-standard SSL/TLS encryption technology.
- Encrypted Storage: Your sensitive information is stored on servers in encrypted form.
- Firewall and Cyber Protection: Our servers are protected by advanced firewalls and cyber-attack prevention systems.
- Two-Factor Authentication: Two-factor authentication is available to prevent unauthorised access to your account.
- Regular Security Audits: Our systems are reviewed through regular security audits.
3.2 Organisational Protection
- Only authorised staff have access to your personal information.
- All staff receive training on privacy and data protection.
- A complete log of data access is maintained and reviewed regularly.
ck71 is a safe and reliable platform. We follow fair play principles and treat the protection of your information as our highest priority.
4. Information Sharing and Disclosure
ck71 does not sell or rent your personal information to any third party. However, information may be shared in a limited way in the following circumstances:
4.1 Service Provider Partners
To operate our services we work with trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology service providers. These partners operate under strict confidentiality agreements and are given access only to the information they need.
4.2 Legal Obligations
We may be legally required to disclose information due to a court order, government directive, or legal requirement. In such circumstances we will provide only the information that is necessary.
4.3 Fraud Prevention
Information may be shared with relevant authorities to assist in investigations related to money laundering, fraud, or other unlawful activity.
4.4 International Transfers
Our data may also be stored on servers outside Bangladesh. In such cases we ensure that information is always kept under appropriate protection measures.
5. Cookies and Tracking Technology
The ck71 website uses cookies and similar technologies to improve your browsing experience. We use the following types of cookies:
5.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are required to maintain login sessions, carry out security verification, and enable basic navigation. They cannot be turned off.
5.2 Functionality Cookies
These cookies are used to remember your preferences and provide a personalised experience. This includes your language preference and display settings.
5.3 Analytics Cookies
These cookies collect information to help us understand how our website is being used and to improve our services. The collected information is analysed in aggregated form and is not used to directly identify any individual.
You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some functionality of the website.
6. User Rights
As a user of ck71, you have the following rights regarding your personal information:
6.1 Right to Access
You may request a copy of the information we hold about you at any time. We will provide the information within a reasonable time after receiving your request.
6.2 Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary corrections promptly.
6.3 Right to Deletion
In certain specific circumstances you may request that your information be deleted. However, due to legal obligations or legitimate business requirements, some information may need to be retained for a set period.
6.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. You may unsubscribe from marketing communications at any time.
6.5 Right to Data Portability
You may request your information in a structured, machine-readable format.
To exercise the above rights, send your request to [email protected]. We will process your request as quickly as possible.
7. Data Retention Period
ck71 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- All information is retained while your account is active.
- Even after an account is closed, some information may be kept for a set period due to legal obligations.
- Financial transaction records are generally retained for an extended period as this is required by law.
- Once the need has passed, information is securely deleted or anonymised.
8. Protection of Minors
ck71 strictly does not provide services to anyone under the age of 21. Our platform is for people aged 21 and above only.
We verify age at the time of registration. If any person has registered using false information, their account will be closed immediately and all their information will be deleted. If you become aware that a minor is using our services, please notify us immediately at [email protected].
We urge parents and other family members: use parental control software to prevent minors from accessing online gaming sites.
9. Policy Changes
ck71 reserves the right to update this Privacy Policy at any time when necessary. For significant changes, we will notify you in the following ways:
- By publishing an update notice on the website.
- By sending a notification to your registered email address.
- By requesting your consent to the policy change at your next login.
Continuing to use our services after any changes means you are considered to have accepted the updated policy. For this reason we encourage you to review this page regularly.
Contact Us
For any questions, concerns, or information requests regarding this Privacy Policy, please contact us. The ck71 data protection team is always ready to assist you.
(6:00 AM – 12:00 AM BST — email support)
For more information, please read our Terms and Conditions and Responsible Gaming Policy. Answers to common questions can be found on the FAQ page.